We pencil in the period requested on receipt of your eMail or call. This gives you priority should someone else ask for those dates before we have had your deposit, and we will always contact you in that event to determine the position. Bookings are confirmed when we receive your 25% (or other agreed) deposit and the balance remaining should be paid by six weeks before the agreed date of arrival.
In the unlikely event of a cancellation we reserve the right to retain a deposit if you notify us more than six weeks before the booked date of arrival. If cancelled less than six weeks before the date of arrival we may retain the full amount due if we are unable to obtain a replacement booking. If we are able to secure a replacement booking for the dates cancelled we would refund your deposit and any balance paid up to the amount received for the replacement booking, which might be less than the original price because of last minute discounts etc.
Ding Dong Cottages